General Terms and Conditions

These general conditions of sale exclusively govern the sales of items between the company REVENGEX and any user of the site revengex.xyz

​The site does not allow the purchase of items intended for resale.

We reserve the right to modify our general conditions of sale at any time.

​The applicable general conditions of sale are those in force on the day the order is validated.

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Ordering items

To place an order, we provide you with a merchant website accessible 7 days a week, 24 hours a day all year round, at the following address: revengex.xyz

After acceptance of payment, a confirmation email will be sent to you summarizing your entire order.

You can track the status of your order at any time by contacting our customer service.

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Payment terms and security

​Payment for the order is made online and is completely secure (SSL security standard). The use of the “https://” prefix at the top of the address displayed in the browser’s navigation bar attests to this.

Your credit card data is encrypted and none of your banking information is stored on our server.

The amount of your order is debited at the time of ordering.

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Delivery

REVENGEX delivers your order in France and throughout the world to the address you indicated during the ordering process. You agree to send us, when ordering, all the information necessary for delivery, your e-mail and your mobile telephone number so that we can be contacted if necessary.

Delivery is made to your home by post. Delivery is free from 150€ of purchases and costs may vary depending on the country of delivery.

In case of absence, a delivery notice is left in your mailbox telling you in which post office to collect your package.

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Items and prices

​The prices indicated on our website are expressed in VAT, All Taxes Included and in euros. The Value Added Tax which applies is the French VAT in force at 20%. If French VAT changes, REVENGEX reserves the right to apply the new VAT in force on its website.

The selling prices of our items are subject to change and we are free to update them at any time.

The REVENGEX company is not responsible for order cancellation due to non-similar color reasons.

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Right to retract

​In accordance with the new European directive, Hamon Law, which came into force in June 2014, you have a legal period of 14 days to exercise your right of withdrawal.

Return your item to us in its original packaging, unwashed, unused, attaching the withdrawal form to the package.

REVENGEX undertakes to reimburse you for the price of the item within 14 days of receipt of the package provided that it is received in good condition, in its original packaging and accompanied by the withdrawal form. Delivery and return costs remain your responsibility.

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Guarantees

REVENGEX undertakes to respect French legislation concerning the legal guarantee of conformity (Art. L. 211-1 to L. 212-1 of the Consumer Code) and the legal guarantee against hidden defects (Art. 1641 and 1649 of civil Code).

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Personal data

Your personal information, collected on our website, is only intended for REVENGEX and its partners.

This data is used to process your order and send our newsletter.

In accordance with Law No. 78/17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to access, modify, rectify and delete data concerning you. To exercise this right, simply contact us:

REVENGEX uses cookies on your internet browser. This allows you to store your basket, your wish list and personalize your visits to our site as best as possible.

Therefore, by visiting our website with a browser set to accept cookies, you agree to the storage of these cookies on your system.

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Cookies

REVENGEX uses cookies. A cookie is a text file stored on your computer's hard drive. It contains information regarding navigation on the pages of a website. Cookies allow us to notify us of your visits to our website and to collect information about your shopping cart, for example, to better personalize our online services.

You can manage your cookies in the menu of your web browser. You can therefore prohibit any cookie storage.

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Intellectual property

In accordance with the legislation on intellectual and artistic property, all the content making up our website, texts, photographs, graphic elements, etc. are the exclusive property of REVENGEX. Any total or partial reproduction of our site, without express written authorization, is formally prohibited.

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Responsibilities

REVENGEX cannot be held responsible for any damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.

We also disclaim all liability concerning the non-execution of an order in the event of stock shortage or unavailability of a product, in the event of force majeure, disruption or total or partial strike, particularly of postal services and means of transport and /or communication.

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Updated 09/23/2023.